Collin County Sheriff’s Office opened the doors to its new state-of-the-art 911 Call Center last week for tours by police and fire department officers, and a ribbon cutting ceremony.
The center is located in the sheriff’s office complex at 4300 Community Ave., McKinney. The open house was held Thursday, May 23.
County Commissioners approved construction of the facility in January 2017 and dispatchers were moved at the end of April. Cost of the center was $899,999.
“This is a state-of-the art communications center with a budget of just under $900,000,” Chief Deputy Kelly Stone said. “It has been a labor of love for Commander (Pam) Palmisano.”
The center provides emergency dispatching services for police and fire departments in smaller Collin County communities and backs up dispatchers in larger communities.
Equipment, software and support are provided by North Central Texas Council of Governments and the sheriff’s office provides staffing and space. Currently there are 23 dispatchers, with plans to increase that number to 31.
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